The recent plan by the American Federal Trade Commission to "Fine Bloggers up to $11,000 for Not Disclosing Payments"
has got people talking about the ethical and legal aspects of paying bloggers for content, and apparently "Singapore's Media Development Authority is considering mirroring the U.S. government's new tough stance"
. There has been discussion on the NPR program 'On Point with Tom Ashbrook' (podcast here
), a blog post by Dave Gilmor - A Dangerous Federal Intervention in Social Media
; and in Malaysia it was discussed on the Digital Edge Podcast
, a Twtpoll
, and various tweets by various people (please tell me about more if you know of any, thanks).
It's important to distinguish between paid advertorials, and reviews of products or reports of events. For the former, the client vets and approves the final content, and only pays if they are happy with it. For the latter, a blogger may be given a product, or invited to an event, and it's up to the blogger to write what they want, if anything. Of course, most people tend to feel more favourably disposed towards someone who gave them something - but my research suggests that if a blogger does not like a product or event, they are more likely to just not blog about it, rather than blog something bad about it.
It can be a very cheap and effective strategy for a company: for the cost of a freebie, or by including a few bloggers into a product launch party, they might get some exposure to a few thousand, or maybe even tens of thousands, loyal readers who value and trust the bloggers' opinion. Particularly when this audience is typically less likely to read a newspaper, watch television, and so on. Even advertorials, which can cost from a few hundred to a few thousand (I estimate), are much cheaper than - for example - a full page newspaper ad (average cost, RM10K?), and the post will stay online too, rather than ending up in a recycle bin (hopefully).
My research so far has indicated to me that some advertisers explicitly require bloggers not
to disclose that the post is paid for, but these seem to be a smaller minority. Most bloggers do disclose in some manner: some in a very obvious way - in the title or at the head of the post - and most in a more subtle way, giving the post a tag such as 'advertorial', 'pocket money', or something like that. Other bloggers say that they do not need to disclose, as their readers will know when they are doing an advertorial anyway.
In the myBlogS 2009
survey, I asked questions about disclosure, and the commercialisation of blogs. Here are some of the results.
The charts compare the responses by Bloggers (in pink; n = 356) and Readers (in green; n = 197); as well as the Monetisers - i.e. bloggers who try to make money from their blog (in orange, n=183) and the Non-Monetisers (in blue, n=173). If you see more on the right side, it means more agreed with the statement, and disagreements show up on the left; a peak in the middle means more were 'Neutral'. The more of a difference in their attitudes, the more of one colour you can see. You should also be aware that these graphs are not always directly comparable - because the scale on the y-axis changes sometimes.
There was a “Not applicable to me" option too: rather than including these responses in the graph, I've put them on the side in order to let the graphs show the trend of those who did address the question. Most of the time, the amount is only one or two percent. It's impossible to know why, when asked an opinion, people answer “Not applicable to me" - it suggests that either they don't understand the question, that it doesn't address their experience, or maybe that they have no opinion.
Here we can clearly see that most think that advertorials should be disclosed. The “Not applicable to me" answer was 4.4% for the Monetisers, and 10.4% for the Non-Monetisers (for some reason I couldn't get it on the picture). The high number for the Non-Monetisers suggests that some read the question as referring to them, rather than being a general opinion.
But anyway, there is a clear preference for disclosure; though there are more than a quarter who are neutral, suggesting that they believe it's up to the blogger to decide. The Monetisers are (unsurprisingly) the most likely to sit on the fence on this one.
What may be the impact of bloggers doing too many advertorials?
There is a tendency for bloggers and readers to think that blogs are too commercialised, but the readers seem to be less worried about it than the bloggers - this may reflect the fact that bloggers may have been around longer, and thus seen more changes. Both Monetisers and Non-Monetisers see the commercialisation as excessive, the the Non-Monetisers feel more strongly about it.
Continue reading "Do Malaysian bloggers think that blog advertorials need to be disclosed?"